iPhone Tunjuk “Unknown Part”? Apa Maksud Mesej Ini
Selepas tukar bateri atau skrin, sesetengah iPhone tunjuk mesej yang alat ganti tidak dapat disahkan sebagai asli. Ini maksudnya, dan cara semak sendiri.
- Dikemas kini Oktober 2026 · Juruteknik iFix, Klang

Apa maksud mesej ini
iPhone yang lebih baharu menyemak sama ada bateri, skrin dan beberapa alat ganti lain ialah alat ganti asli Apple yang dipasang melalui proses repair Apple. Jika telefon tidak dapat mengesahkannya, ia tunjuk mesej seperti “Unable to verify this iPhone has a genuine Apple battery”, dan alat ganti itu disenaraikan sebagai Unknown Part.
Ini bukan bermaksud telefon rosak. Bateri atau skrin kualiti tinggi tetap berfungsi seperti biasa — telefon cuma memberitahu ia bukan alat ganti asli Apple.
Cara semak iPhone anda
- Buka SettingsPergi ke Settings → General → About.
- Cari “Parts and Service History”Bahagian ini hanya muncul jika ada alat ganti yang pernah ditukar. Jika tiada, maknanya tiada rekod.
- Tengok statusnyaGenuine Apple Part = alat ganti asli Apple melalui proses Apple. Unknown Part = telefon tidak dapat mengesahkannya.
Mana satu patut pilih?
- Tak mahu sebarang mesej, atau nak guna lama / jual semula: pilih alat ganti asli Apple. Selepas repair, rekod tunjuk “Genuine”.
- Nak cepat siap dan harga lebih rendah: alat ganti kualiti tinggi pun okay — mesej akan muncul, tapi alat ganti berfungsi seperti biasa.
- Nak beli iPhone terpakai? Semak bahagian ini dulu — ia tunjuk apa yang pernah ditukar.
Di iFix Klang
- HQ iFix Klang ialah Apple Independent Repair Provider — boleh semak di laman web Apple. Alat ganti asli diperoleh terus daripada Apple.
- Bateri asli Apple dari RM370, lebih kurang 2–3 jam, waranti 6–12 bulan (bergantung pada model).
- Tengok contoh sebenar: iPhone 12 Pro yang rekod repairnya tunjuk Battery — Genuine selepas kami tukar.
Soalan yang selalu ditanya
Adakah mesej “Unknown Part” jejaskan penggunaan telefon?
Telefon dan alat ganti tetap berfungsi. Sesetengah fungsi berkaitan alat ganti itu mungkin berbeza berbanding alat ganti asli Apple. Kalau tak mahu mesej, pilih alat ganti asli Apple.
Boleh buang mesej selepas pasang alat ganti bukan asli?
Tidak boleh dengan tukar setting. Untuk rekod “Genuine”, alat ganti asli Apple perlu dipasang melalui proses repair Apple.
Di mana boleh tukar bateri asli Apple di Klang?
HQ iFix Klang (depan Giant Bukit Tinggi) ialah Apple Independent Repair Provider. Bateri asli Apple dari RM370.
Servis lain
Apa kata pelanggan di Google
Rating Google 4.9 / 5 dengan lebih daripada 1,600 ulasan untuk HQ Klang kami. Leret untuk baca lagi (ulasan asal).
One of the best service, repair my phone within 10 minutes, screen glued. The main point is, this guy even turn on my phone and check if the screen is still working where I just told him to glue my screen to my phone. Very dedicated person. Good environment, clean and friendly conversation.Highly recommended, especially the service by Jason done on Oct 2nd. He immediately rectified my broken LED, walked me and allowed me to see the whole fixing process. Was super impressed with their service and transparency.JASON : Thank you for helping in fixing my ipad charging point. My charger is broken and gotten stuck inside. Result not able to charge. He super skill helps to remove the broken part and now i can continue charging...Dropped my fon on duty and the screen came off. Visited this outlet and had a good experience with thier service. Staff r very kind and friendly. Thank you very much.The phone screen had almost fallen out when I turned it on, and Jason helped me glue it back on for free. Thank you so muchI am extremely satisfied with the service provided at this store. They diagnosed my phone quickly, and the results are excellent. The customer service was also very friendly and professional. …Jason is really good. Very efficient and fast. Great servicethe staff ( Jason ) is so friendly, the service is fast and very convenient 🥰Jason is polite and helpful.Juat a few minutes he help me cleared many viruses and deleted some apps to let my phone function normal .Very professional staff. have been here for few time and the issue resolved very quicklyJason- first time here.. very satisfied with his work. Very skillful. I'm happy. Thank uFast and easy. Staff are very friendly and helpful. Thank you for your service. RecommendableMr Ng done a fantastic job to repair my screen. …Great and helpful service
Solve the issue with fast responseJason
Your service is really superb. Thank youGood service , i coming again next time thanks for yoursJason doing a good jobTak pasti apa masalah telefon anda?
WhatsApp model telefon dan masalahnya. Kami terangkan pilihan dan harga dulu, kalau OK baru kami repair.