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Recent Repair Cases

Real phones repaired by iFix technicians in Klang — what was wrong, what we did, and the warranty.

  • Real customer phones
  • Photos from our workbench
  • Klang HQ
iPhone battery health at 77% with 1092 charge cycles
Battery · Apple genuine part

iPhone at 77% Battery Health — Apple Genuine Battery Replacement

iPhone battery health at 77% with 1092 charge cycles
iPhone battery health at 77% with 1092 charge cycles
Repair record after the replacement: Part Battery, Status Genuine
Repair record after the replacement: Part Battery, Status Genuine

This iPhone’s battery health had dropped to 77% after 1092 charge cycles, and iOS was showing “battery health significantly degraded”. The customer had to charge several times a day.

We replaced it with an Apple genuine battery. Afterwards the repair record in Settings shows Part: Battery — Status: Genuine.

iFix Klang HQ is an Apple Independent Repair Provider (IRP) — you can find us on Apple’s website. Genuine parts come directly from Apple.

ProblemBattery health 77%
RepairApple genuine battery
TimeAbout 2–3 hours
Warranty6–12 months (depends on model)
PriceFrom RM370
Android · Charging port

Samsung Galaxy Tab A7 Not Charging — Charging Port Replaced

Samsung Tab A7 charging port tested with a pin tester
Samsung Tab A7 charging port tested with a pin tester
Samsung Tab A7 after the charging port replacement
Samsung Tab A7 after the charging port replacement

When a Samsung Tab A7 stops charging, many people think the battery is gone. We connected a tester to the Type-C port and one reading was wrong — the problem was the charging port.

After replacing the charging port, every reading was normal again. Find the real fault first, then fix it — no need to replace parts at random.

DeviceSamsung Galaxy Tab A7
ProblemNot charging
RepairCharging port replacement
PriceWhatsApp us for a quote
iPhone · Charging port

iPhone 13 Not Charging After Three New Cables — It Was the Charging Port

iPhone 13 on a Lightning pin tester showing one faulty pin
iPhone 13 on a Lightning pin tester showing one faulty pin
iPhone 13 after the new charging port: all 8 pins normal
iPhone 13 after the new charging port: all 8 pins normal

The customer had already tried three cables and the iPhone still would not charge. We connected it to a charging-port tester that shows the reading of every pin — one pin showed a red “OL”, meaning that line was broken.

After fitting a new charging port flex, all 8 pins read normally and charging was back.

PhoneiPhone 13
ProblemNot charging
RepairCharging port flex replacement
PriceWhatsApp us for a quote
Water damage

iPhone XR Dead After Water Damage — Repaired

Yellow iPhone XR opened after water damage
Yellow iPhone XR opened after water damage
iPhone XR turned on again after the repair (lock screen hidden)
iPhone XR turned on again after the repair (lock screen hidden)

This yellow iPhone XR would not turn on after getting wet. Our technician opened it up and repaired it — it turns on again and is back in daily use.

If your phone gets wet, do not wait. The sooner you bring it in, the better the chance of saving it.

PhoneiPhone XR
ProblemNo power after water damage
CheckFree VMI inspection
Water damage cleaningRM80–RM120
iPad · Logic board

iPad Pro 12.9 Suddenly Would Not Turn On — Short Circuit Repaired

iPad Pro 12.9 opened on the repair mat
iPad Pro 12.9 opened on the repair mat
iPad Pro 12.9 lock screen on again after the board repair
iPad Pro 12.9 lock screen on again after the board repair

The customer woke up and the iPad Pro 12.9 would not turn on. We opened it and found a short circuit on the logic board.

Our technician located the short and repaired it — the lock screen came back on and the iPad works normally again.

DeviceiPad Pro 12.9
ProblemSuddenly no power
RepairLogic board (short circuit)
CheckFree VMI inspection — we only charge if we fix it
iPad · Logic board

iPad Pro 11 (4th gen) With No Display — Repaired

iPad Pro 11 opened for board repair (labels hidden)
iPad Pro 11 opened for board repair (labels hidden)
iPad Pro 11 screen on again at the passcode screen (wallpaper hidden)
iPad Pro 11 screen on again at the passcode screen (wallpaper hidden)

This iPad Pro started with touch not working properly. It went to another shop, and later it would turn on with no display at all. A friend recommended iFix.

Our technician opened it, traced the circuit and repaired the fault. The screen came back on, showing the passcode screen.

DeviceiPad Pro 11 (4th gen)
ProblemNo display
RepairLogic board repair
PriceWhatsApp us for a quote
Screen · Apple genuine part

iPhone 18 Pro Max — Apple Genuine Screen Replacement (First in Malaysia)

iPhone 18 Pro Max opened for the Apple genuine screen replacement (labels hidden)
iPhone 18 Pro Max opened for the Apple genuine screen replacement (labels hidden)
Repair record: Part Display, Status Genuine, repaired October 24, 2026
Repair record: Part Display, Status Genuine, repaired October 24, 2026

This iPhone 18 Pro Max was only a week old when the screen cracked like a spider web. At our Klang HQ we replaced it with an Apple genuine screen, supplied by Apple — the first iPhone 18 Pro Max in Malaysia to get an official screen replacement.

After the repair, the display repair record in Settings shows Part: Display — Status: Genuine, repaired October 24, 2026.

iFix Klang HQ is an Apple Independent Repair Provider (IRP) — you can find us on Apple’s website. Genuine parts come directly from Apple.

PhoneiPhone 18 Pro Max
RepairApple genuine screen
TimeAbout 2–3 hours
Warranty6–12 months (depends on model)
PriceWhatsApp us for a quote
Logic board · CPU

iPhone Would Not Turn On After Several Shops — Fixed at the CPU

iPhone logic board on the repair fixture with hot air, an A16 chip beside it
iPhone logic board on the repair fixture with hot air, an A16 chip beside it

This iPhone would not turn on, and several repairers before us could not fix it. When we checked, the fault was in the CPU.

The CPU is soldered onto the logic board, so it is done with temperature-controlled hot air, step by step under a microscope. After the repair, the phone turned on.

ProblemNo power
RepairLogic board (CPU)
TimeUsually 1–3 days
CheckFree VMI inspection — we only charge if we fix it
iPad · Swollen battery

iPad Pro 11 (2018) — Swollen Battery Replaced with Apple Genuine Battery (Klang HQ)

iPad Pro 11 (2018) with the swollen battery cells removed at iFix Klang (labels hidden)
iPad Pro 11 (2018) with the swollen battery cells removed at iFix Klang (labels hidden)

This iPad Pro 11 (2018) came in with a swollen (bloated) battery. At our Klang HQ we opened it up, took out the old battery and fitted an Apple genuine battery.

Inside an iPad, the battery takes up most of the space behind the screen, so a swollen battery pushes against the display. If you notice a gap or the screen lifting, stop charging and bring it in early. Labels in the photo are hidden.

DeviceiPad Pro 11 (2018)
ProblemSwollen battery
RepairApple genuine battery
BranchKlang HQ
WarrantyYes — WhatsApp us for details
PriceWhatsApp us your iPad model for a quote
Battery · Apple genuine part

iPhone 15 Pro Max — Apple Genuine Battery Replacement (Klang HQ)

iPhone 15 Pro Max Apple genuine battery replacement at iFix Klang (part serial codes hidden)
iPhone 15 Pro Max Apple genuine battery replacement at iFix Klang (part serial codes hidden)
iPhone 15 Pro Max connected to Apple Diagnostics after the repair (serial number hidden)
iPhone 15 Pro Max connected to Apple Diagnostics after the repair (serial number hidden)

At our Klang HQ we replaced this iPhone 15 Pro Max’s battery with an Apple genuine battery, supplied by Apple.

After installing it, we connect the phone to Apple Diagnostics (the screen shows “Waiting for support”) so Apple’s tools can check the phone and complete the repair. Serial numbers in the photos are hidden to protect the customer.

iFix Klang HQ is an Apple Independent Repair Provider (IRP) — you can find us on Apple’s website. Genuine parts come directly from Apple.

PhoneiPhone 15 Pro Max
RepairApple genuine battery
BranchKlang HQ
TimeAbout 2–3 hours
Warranty6–12 months (depends on model)
PriceApple genuine battery from RM370; WhatsApp us your model for the exact price
Battery · Apple genuine part

iPhone 12 Pro — Apple Genuine Battery Replacement (Klang HQ)

iPhone 12 Pro opened at iFix Klang with the Apple genuine battery (A2479)
iPhone 12 Pro opened at iFix Klang with the Apple genuine battery (A2479)
iPhone 12 Pro repair record showing Battery: Genuine after the replacement
iPhone 12 Pro repair record showing Battery: Genuine after the replacement

This iPhone 12 Pro’s battery health had dropped to 75%. At our Klang HQ we replaced it with an Apple genuine battery (A2479).

After the repair, the repair record in the phone’s Settings shows Part: Battery — Status: Genuine, which confirms that a genuine Apple part was used.

iFix Klang HQ is an Apple Independent Repair Provider (IRP) — you can find us on Apple’s website. Genuine parts come directly from Apple.

PhoneiPhone 12 Pro
ProblemBattery health at 75%
RepairApple genuine battery
TimeAbout 2–3 hours
Warranty12 months
PriceApple genuine battery from RM370; WhatsApp us your model for the exact price

What customers say on Google

Our Klang HQ is rated 4.9 / 5 on Google from 1,600+ reviews. Swipe to read more.

T
Tanabalan Segaran★★★★★
One of the best service, repair my phone within 10 minutes, screen glued. The main point is, this guy even turn on my phone and check if the screen is still working where I just told him to glue my screen to my phone. Very dedicated person. Good environment, clean and friendly conversation.
Y
Yotesri Shanmugam★★★★★
Highly recommended, especially the service by Jason done on Oct 2nd. He immediately rectified my broken LED, walked me and allowed me to see the whole fixing process. Was super impressed with their service and transparency.
A
Augustus Wu★★★★★
JASON : Thank you for helping in fixing my ipad charging point. My charger is broken and gotten stuck inside. Result not able to charge. He super skill helps to remove the broken part and now i can continue charging...
K
Kavenesan K★★★★★
Dropped my fon on duty and the screen came off. Visited this outlet and had a good experience with thier service. Staff r very kind and friendly. Thank you very much.
C
Cherry Cherry★★★★★
The phone screen had almost fallen out when I turned it on, and Jason helped me glue it back on for free. Thank you so much
D
Divagaar Siva★★★★★
I am extremely satisfied with the service provided at this store. They diagnosed my phone quickly, and the results are excellent. The customer service was also very friendly and professional. …
W
Wednesday Lam★★★★★
Jason is really good. Very efficient and fast. Great service
M
MUHD SAFWAN★★★★★
the staff ( Jason ) is so friendly, the service is fast and very convenient 🥰
L
Lim Jun Yee★★★★★
Jason is polite and helpful.Juat a few minutes he help me cleared many viruses and deleted some apps to let my phone function normal .
D
Deven Deva★★★★★
Very professional staff. have been here for few time and the issue resolved very quickly
M
MALINI A/P JAGANATHAN★★★★★
Jason- first time here.. very satisfied with his work. Very skillful. I'm happy. Thank u
E
elanngovan nagandran★★★★★
Fast and easy. Staff are very friendly and helpful. Thank you for your service. Recommendable
N
N N★★★★★
Mr Ng done a fantastic job to repair my screen. …
S
Su Fen Lim★★★★★
Great and helpful service
Solve the issue with fast response
S
Sankar★★★★★
Jason
Your service is really superb. Thank you
G
gwan peng Chua★★★★★
Good service , i coming again next time thanks for yours
A
Audrey Tan★★★★★
Jason doing a good job

Not sure what the problem is?

Send us your phone model and the problem on WhatsApp. We will tell you the options and the price before we do any work.

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